Date: Fri, 20 Oct 2023 07:29:08 -0700
Hi,
I have had an intermittent issue from AQS3+, it has happened few times in
last 2 months.
1. When Topspin tried to wobb or atma(n), it failed.
2. It complained about a power failure in AQS. See pict. #1
3. Then it showed a closed connection between remote host (PC) and
spectrometer (?). See pict. #2
4. All the components in AQS web service became "unknown". See pict. #3
First time when it happened, I reset the IPSO. It got back to normal,
Finally, I just clicked on the "confirm" shown in pict.#3 and all the
components changed back to "OK" instantaneously. It seemed to me it meant
"Yeah, I know there is a problem on a power supply! I will fix it"
My questions: Is "SLOT 1 RACK 1: Power failed" referred to the PSM-48V ac/dc
power supply in slot 1?. When it happened, the status LEDs on SGUs and others
were OK.
Has anyone seen this problem before?
Thanks for your insight in advance.
Simon
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(image/png attachment: Pict__1.png)
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(image/png attachment: pict__3.png)