Hi Alex,
Sounds like you have a samplecase? The big red button just stops the
changer. There are a couple of things that you can try. You can
pull the big red button out to reset the changer, and then use the green
button to eject the sample.
If that doesn't work, go around the back of the magnet and find the air hose
that supplies the sample changer--I believe it's a clear hose. There
should be a valve on that with a blue knob on it. Hit the big red
button on the sample changer and then close that valve (turn it so the knob
is perpendicular to the hose) and it will depressurize the changer.
Then you can grab the slider close to the track and move it away from the
bore of the magnet. And then open edte in topspin and increase the
VT gasflow to between 1500 and 2000 lph, and this should be sufficient to
lift the sample out.
Cheers,Mike
On Thursday, October 8, 2026 at 07:53:48 AM MDT, Blumenfeld, Alexander via groups.io wrote:
Hello All,
The Young tube got broken on the way out from the magnet. I was able to get
the broken top of the tube, but the rest (the tube plus the spinner) got
stuck inside. The emergency red button does not bring the tube out; neither
does the "lift" BSMS button. Is there any other way to solve the problem
other than taking the probe out and pull the spinner out? Any suggestion
is appreciated!
Alex Blumenfeld
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Received on Thu Oct 08 2026 - 07:57:07 MST