Bruker NMR is still delivering manuals
The Bruker NMR division is still distributing a very large assortment of
manuals.
They all come as PDF files on a CD-ROM. The software manauls come in print and
electronic form.
The technical manuals are all on one CD, they include schematics, description
and test instructions. The detail of schematics has been reduced to block
diagrams since the need for the identification of each component has been
greatly reduce by the extensive use of surface mount technology. This kind of
boards can not easily be fixed in the field. The equipment required to do it
properly is very expensive.
Best Regards
Clemens Anklin
Chris Rithner wrote:
>
> The upgrade has gone smoothly...cheers to the Bruker engineers and
> marketing staff and others who made this happen...
>
> ...BUT, I recently discovered that we did not receive the customary and
> usual assortment of manuals either on CD-ROM (which is a convenient and
> standard way vendors distribute it seems) or even a complimentary copy. I
> don't know what specific manuals we are missing but expected at a minimum
> the console, bridge, and power supply schematics, various technical
> manuals, and, perhaps, a more complete user manual, console features, etc..
> The usual stuff, the stuff Bruker has always supplied, and the stuff the
> epr division under Art Heiss has done an admirable job with.
>
> When we inquired about this apparent lack we were told that (I parapharase)
> "...it is recent corporate (i.e., from the mothership) policy *NOT* to
> provide these manuals in any form to our customers...this policy first
> instituted in nmr division and now applied across the other instrument
> lines including epr..."
>
-- Clemens Anklin, Ph.D. Director of NMR Applications Bruker Instruments Inc. Phone:(978)667-9580 ext.144 19 Fortune Drive Fax:(978)667-2955 Billerica MA 01821 e-mail: clemens.anklin@nmr.bruker.com ----- for Applications Support try our new HOTLINE at extension 444 -------