If you have Annual maintenance Contract with Bruker BioSpin, for CryoProbe and CryoPlatform, would you mind letting me know the interval between two most recent Annual Preventive Maintenance Services, including overnight cold trapping, replacing the cold head, the membranes of the roughing pump, flush the system, and leak check on the CryoPlatform system you have. We have been told by Bruker BioSpin that the current standard interval between two PM services would be 14 – 15 months, no matter how early you made the scheduling request. The service could well be outside the Service contract’s one year coverage period.
Kind Regards,
Dee
Dee-Hua Huang, Ph.D.
Research Services NMR Facility
The Scripps Research Institute
10550 N. Torrey Pines Rd.
La Jolla, CA 92037
(858) 784-2329
Received on Thu Mar 03 2022 - 20:34:22 MST