Re: [AMMRL] Odd ATM error using Icon #Bruker

From: Bob Berno <bberno_at_mcmaster.ca>
Date: Tue, 20 Jun 2023 11:36:47 +0000
Hi David,

What version of Topspin are you using?

We see some similar error messages from time to time. And like you, the only solution we have found is to exit IconNMR and close Topspin. We have found that we must wait 5-10 seconds before restarting Topspin.
Then, IconNMR runs fine for a few more days.

Sometimes the problem is more severe and we need to reboot the console.  But this has become less frequent after we updated to v4.1.4 of Topspin.

If you find the root cause of this, I'd love to hear about it.  In the meantime, I hear that v4.3 is just around the corner. I'm hoping that these annoying errors in IconNMR get addressed.

Cheers,
Bob.

Dr. Bob Berno
Manager: McMaster NMR Facility
Department of Chemistry & Chemical Biology=
McMaster University, ABB-156
1280 Main Street West
Hamilton, ON L8S 4L9
(905) 525-9140 ext:24158
Fax: (905) 522-2509

From: main_at_ammrl.groups.io <main_at_ammrl.groups.io> on behalf of David Richardson via groups.io <david.richardson=ucf.edu_at_groups.io>
Sent: Monday, June 19, 2023 4:46:34 PM
To: main_at_ammrl.groups.io <main_at_ammrl.groups.io>
Subject: [AMMRL] Odd ATM error using Icon #Bruker
 

Hello all,

I am getting an odd error in icon. The queue will run stable for days, and then throw this error. I restart the queue and it all works fine again for a while before eventually throwing the same error. Any help tracking this down would be appreciated.

ATM Failed. log_err: Warning: Display cannot be used for the current acquisition: Exception: IoError: pushCommandAndParameters could not decide whether AcqDisplay exists (TRANSIENT_ConnectFailed) error in sendToDisplayServer command startTimer: Exception: IoError: pushCommandAndParameters could not decide whether AcqDisplay exists (TRANSIENT_ConnectFailed) error in sendToDisplayServer command expEnd: Exception.....

Regards,
David
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Received on Tue Jun 20 2023 - 04:36:53 MST

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