After many years as an all-Bruker camp we are considering
buying Varian. I am interested in hearing from academic
labs as to how service has worked for them, especially,
as will be our case, with no service contract. For many
years non-contract parts were outrageously priced.
Good telephone help w/o contract?
How timely?
Costs of parts w/o contract, access to swap prices?
Other costs?
Thanks for any input.
Charlie
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+ Charlie Dickinson, PhD -
+ NMR Director -
+ High Field Nuclear Magnetic Resonance Laboratory -
+ Department of Polymer Science and Engineering -
+ University of Massachusetts-Amherst -
+ Amherst MA 01003 USA -
+ PHO (413)577-1428 FAX (413)545-0082 -
+ charlie_at_telemann.pse.umass.edu -
+ -
+ A good poem is a bit like a volcanic island. It -
+ creates new terrain of the soul. -
+ -Jane Hirshfield -
+ -
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Received on Fri Sep 06 2002 - 18:10:04 MST