Hi Ken
Since our NEO500 with Prodigy cryo + SampleCase is the first all access
instrument that could be meaningfully automated, we are, as of now, just
leveraging the Automation and Accounting system of IconNMR.
Traditionally, in our facility, we had always maintained the 8 am to 6 pm
to be 'walk-on' time where one cannot do anything longer than 60 minutes,
at a time. Of course, we still have the same web based Calendar
Reseravation backend program (that was developed in-house) that is
handling this for all of our other instruments.
For NEO500, we use the Night/Day demarcation feature of IconNMR to more
or less align that instruments use with the above model. Other than that,
the users simply drop off the tubes in the carousel, click submit and walk
away. So, when someone submits a 13C with 200 microM sample, IconNMR
assigns, based on the duration of the actual experiment, that this
experiment is pushed to the Night queue. The configuration in IconNMR
also allows one to define what times and days are marked as 'Night mode'.
For instance, we can choose whole of Saturday and Sunday to be 'Night' mode
and so, a user submitting a long experiment on Saturday at 10 am, will be
immediately served.
That's my bit of spice added to the mixture !
Best
Rajan
On Fri, Oct 6, 2023 at 10:55 AM Kenneth Sharp-Knott <kknott_at_vt.edu> wrote:
> Hello everyone,
>
> We are fortunate (in my opinion) to have automation available on 5 of our
> seven instruments and run all in a walkup queued use mode most of the
> time. This allows for the most efficient utilization of instrument time
> and is the easiest to manage as well as handle billing. Users pay only for
> experiment acquisition time as all processing is done remotely. Requests to
> reserve this instrument for kinetics or VT work are made through the staff
> and the instrument is simply dropped out of automation for that period of
> time.
>
> However there is a growing competing need for 'reserved use' time on one
> particular instrument featuring a LN2 cooled broadband probe. I'm trying
> to decide on the best way to manage this instrument and still maintain
> efficient use of it.
>
> I have thought about making it available for reservation (at least 24
> hours in advance) 2 days out of the week.
>
> I'm curious about how other facilities handle this situation. In our
> case, this particular instrument is in high demand by all of our user
> bases, so the most efficient use in a walkup queue mode works well - for
> most.
>
> Another question relates to billing. If someone reserves the instrument
> and doesn't show - do you charge them for the time? If they book it for 8
> hours to run a 3 minute proton every 1/2 hour, do you charge them for 8
> hours or 48 minutes?
>
> I personally loathe to go back to a reservation system as it required far
> more oversight and work. I vastly prefer the efficiency of a queued walkup
> system, but not everyone's needs suit this model.
>
> Looking forward to your thoughts and experiences.
>
> --
> Ken Sharp-Knott
> Manager of Analytical Services and the NMR Facility
> Department of Chemistry
> Virginia Tech
>
> (540)267-6502 (Cell)
> (540)231-0885 (Office)
>
>
>
--
____________________________________
Rajan K Paranji, Ph.D.NMR Services Manager
*Department of Chemistry**Room 65, Bagley Hall*
University of WashingtonSeattle, WA 98195
phone : 206 685 2581 fax: 206 685 8665email: rajanp_at_uw.edu
____________________________________________________________________
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Received on Mon Oct 09 2023 - 10:10:04 MST