Re: [AMMRL] Managing instrument use

From: Xiaoyan Sun via groups.io <xsun9=ncsu.edu_at_groups.io>
Date: Fri, 6 Oct 2023 14:43:51 -0400

Hello Kan,

We share a passion for automation as well. In our facility, we have
implemented the following usage policy for our instruments:

Reserved Use Instrument: This instrument is reserved for users who have
booked specific time slots. Users are allowed a maximum of 30 minutes of
continuous usage during regular hours and up to 2 hours of continuous usage
on nights and weekends.

Drop and Leave Instrument: This instrument operates on a first-come,
first-served basis, following the queue.

In cases where a user has booked the instrument for an extended 8-hour
period to run 3-minute proton runs every half hour, we grant them the
"authority" to utilize the run time function in Icon. This allows them to
specify the exact run times for their samples. Icon's intelligent system
then manages the other queues to ensure smooth operation.

Best regards,
Jennifer

On Fri, Oct 6, 2023 at 2:24 PM CHARLES G FRY via groups.io <fry em.wisc.edu_at_groups.io> wrote:

> Ken,
>
> How to split time I won't recommend about. We've tried various
> arrangements to share liquids and solids with nothing working as well as I
> was hoping for. Hopefully others will provide good suggestions we also
> could follow.
>
> If they have a spectrometer booked here so others can't use it, they're
> charged. Doesn't matter whether they are using it to get data or not.
>
> And agree with all comments about automation. I've been a big fan for a
> long time. Not for everything, but best for a lot of stuff. Only problem
> I have is so many users decide they can't do anything else...
>
> Charlie
>
>
>
> On Oct 6, 2023, at 12:55 PM, Kenneth Sharp-Knott <kknott_at_vt.edu> wrote:
>
> 
> Hello everyone,
>
> We are fortunate (in my opinion) to have automation available on 5 of our
> seven instruments and run all in a walkup queued use mode most of the
> time. This allows for the most efficient utilization of instrument time
> and is the easiest to manage as well as handle billing. Users pay only for
> experiment acquisition time as all processing is done remotely. Requests to
> reserve this instrument for kinetics or VT work are made through the staff
> and the instrument is simply dropped out of automation for that period of
> time.
>
> However there is a growing competing need for 'reserved use' time on one
> particular instrument featuring a LN2 cooled broadband probe. I'm trying
> to decide on the best way to manage this instrument and still maintain
> efficient use of it.
>
> I have thought about making it available for reservation (at least 24
> hours in advance) 2 days out of the week.
>
> I'm curious about how other facilities handle this situation. In our
> case, this particular instrument is in high demand by all of our user
> bases, so the most efficient use in a walkup queue mode works well - for
> most.
>
> Another question relates to billing. If someone reserves the instrument
> and doesn't show - do you charge them for the time? If they book it for 8
> hours to run a 3 minute proton every 1/2 hour, do you charge them for 8
> hours or 48 minutes?
>
> I personally loathe to go back to a reservation system as it required far
> more oversight and work. I vastly prefer the efficiency of a queued walkup
> system, but not everyone's needs suit this model.
>
> Looking forward to your thoughts and experiences.
>
> --
> Ken Sharp-Knott
> Manager of Analytical Services and the NMR Facility
> Department of Chemistry
> Virginia Tech
>
> (540)267-6502 (Cell)
> (540)231-0885 (Office)
>
>
>
>

--

*Jennifer Sun*

Senior Research Scholar , Molecular Education, Technology and Research Innovation Center
Joint Research Assistant Professor, Department of Chemistry
North Carolina State University
2620 Yarbrough Drive
Raleigh, NC 27607
(919) 515-1160
*xsun9_at_ncsu.edu <xsun9_at_ncsu.edu>*

https://research.ncsu.edu/metric/
https://labs.ncsu.edu/

Please citing METRIC to support us:
All NMR measurements were made in the Molecular Education, Technology and
Research Innovation Center (METRIC) at NC State University.


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Received on Fri Oct 06 2023 - 11:44:06 MST

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