Hello Ammrl,
Our site is considering acquisition of a 500 MHz console upgrade with two room-temperature probes from JEOL. This is a new company to us: we have had Varian InovaPlus with an Oxford magnet for ~12 years.
Can anyone with knowledge of JEOL's instruments and style/practices of customer service/support comment on their PROs and CONs?
Any specific concerns about JEOL for chemists and biochemists?
Reliability/quality of the instrumentation?
Software: does it have a full complement of the heteronuclear experiments?
Should we happily embrace JEOL (pricing is attractive!) or run away from it?
Thanks in advance!
Hla Win-Piazza
Organic Chemistry Lab Coordinator
Western Washington University
Department of Chemistry
Received on Mon May 11 2015 - 08:17:21 MST