A small local company that I consult for occassionally has a DPX 300 running XwinNMR 3.5 under Win
XP (SP1) that they bought second hand a number of years back. The system has been running quite
well until last week when XwinNMR wouldn't start. They had their "IT" person look at it (probably
not a good move!) and he tried doing a re-store to a previous point and then "fixing XP" - whatever
that means.
The symptoms are:
- Trying to start XwinNMR from the desktop causes the cmd window to flash and then dissapear.
- Starting XwinNMR from the command prompt (xwinnmr.cmd) results in "segmentation fault" error.
This is NOT a normal Windows error message, so I assume that it is coming from the Nutcracker (UNIX
like) runtime environment? The actual offending command from the script seems to be:
call:"C:\Bruker\XWIN-NMR\prog\cpr\cpr.exe" -X demo
- XwinPlot, NMR-Check, and NMR-Sim will all start up fine, suggesting that the license server is
working O.K.
- Xwindows is running properly (can bring up X clients fron other computers)
- Communication to the console is fine (can telnet into spect, CCU boots O.K.)so the NFS system is
working O.K.
What I have tried:
- A "repair" of XP (does anyone know what SP is required for XwinNMR 3.5?)
- re-installing XwinNMR (didn't help)
- re-installing Hummingbird X server (didn't help)
- re-installing the FlexLM licence server (didn't help)
And no, they don't have a complete mirror image backup of the hard drive (Grrr......)
The system hasn't been on an external network, so I doubt viruses, but I guess they could have come
in via a USB key?? One strange thing is once I did put it on a network I started getting pop-ups
(IE windows with advertising - even though IE wasn't running) This does make me rather suspicious
that there might be malware on the system.
My next step would be to completely wipe the hard drive and re-install everything, but before I do
that I wanted to check whether anyone in SpinLand has seen this before or has any other ideas.
I am reluctant to pester Bruker about it at this time, as the system wasn't purchased from them.
Many Thanks!
-Kirk
Kirk Marat, Ph. D., NMR Facility Manager
Dept. of Chemistry
University of Manitoba
Winnipeg, MB, R3T 2N2, CANADA
ph. (204) 474-6259 FAX: (204) 474-7608
kirk_marat_at_umanitoba.ca
The older I grow the more I distrust the familiar doctrine that age brings wisdom.
-H. L. Menken
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Received on Fri May 20 2011 - 13:11:44 MST