Aspect-3000 problems

From: Alex Kitaygorodskiy <kkitayg_at_clemson.edu>
Date: Tue, 14 Jan 2003 14:05:01 -0500

Dear All.
Sorry for potential cross-posting. First I sent this message to the
BUM mail server but I'm not sure I used the correct address. I
decided to re-sent to AMMRL. Here is my message:

Dear Bruker users,
We use an old AC-300 with Aspect-3000 (DISR91 software). Recently,
the computer have been experiencing frequent crashes. Usually it
happens 10-20 times a day (sometimes more often). These crashes are
pretty unusual. The screen freezes or gets blank and it doesn't
respond to the keyboard . However the Ctrl/Q combination usually
revives the monitor and re-activates the keyboard. If the freeze
happens during acquisitions, the computer continues to acquire the
data, and after the Ctrl/Q the screen returns to life and shows a
new current number of scans (the data look fine as if nothing
happened). The voltages in the computer look fine, although the
freezing events are so infrequent that I am not able to monitor the
voltages at the very moments of freezing.

I would appreciate if you shared with me your ideas about possible
sources of the problem.
Thank you.
Alex
-- 
*******************************************************
Dr. Alex Kitaygorodskiy  (Alex Kitt)         Phone: 864-656-0611
Director, NMR Facility                                 Fax:     864-656-6613
Chemistry Department                                kkitayg_at_clemson.edu
Clemson University
Clemson, SC 29634-0973
http://chemistry.clemson.edu/chemdocs/faculty/kitaygorodskiy.html
*******************************************************
Received on Tue Jan 14 2003 - 18:24:52 MST

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