AMMRL: Installation problem of the free TS3.5.5 software on a laptop

From: Zhang, Weixing <Weixing.Zhang_at_STJUDE.ORG>
Date: Wed, 20 Apr 2016 15:07:38 +0000

Just to make it clear.
I tried to install the free version (windows-topspin3.5.5.al.exe) on a Windows 7 Enterprise laptop.
The laptop has the following programs:
CREDANT Mobile Guardian Shield for Windows.
Symantec Endpoint Protection

I also tried to install the same software on a Windows 7 Home Premium laptop and the installation is successful.
This laptop does not have the two programs mentioned above.
Is it possible that the CREDANT caused the installation problem?

Thanks,
Weixing Zhang


From: Zhang, Weixing
Sent: Tuesday, April 19, 2016 3:56 PM
To: ammrl_at_ammrl.org
Subject: AMMRL: Installation problem of TS3.5.5


Hello:



I tried to install TopSpin3.5.5 software on a Windows-7 laptop, but the installation failed with the following error.



Wrong properties found for extracted file perl/bin/s2p.bat:

  expected: size=0 mtime=1442469476 type=hardlink

  found: size=55760 mtime=1442469476 type=file



Please see attached files for more information.

What might be wrong?



Thanks,

Weixing Zhang

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Received on Wed Apr 20 2016 - 05:07:28 MST

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