Re: user competency problems

From: Eric Paulson <Eric.Paulson_at_yale.edu>
Date: Fri, 7 Apr 2006 09:29:20 -0400

As a relatively new manager the general subject of how to handle user
training is one that I have also been worrying about.

The situation I inherited is one with relatively minimal training
requirements for users to access the instruments. I have considered
increasing the requirements, but as Bill Stevens pointed out, there are
pressures to keep the standards as low as possible. In some sense I don't
want to stand in the way of users getting their work done, but in another
sense I think there should be some aspect of learning more than just how
to use the instrument as a "black box," as it would likely help users in
the long run.

I don't know if the topics have been set for the AMMRL meeting at this
year's ENC, but I for one would be interested in learning/discussing how
various labs handle their user training.

-- 
Eric Paulson
NMR Manager
Chemical Instrumentation Center
Yale University
225 Prospect St.
New Haven, CT 06511
203-432-3942
Received on Fri Apr 07 2006 - 10:04:58 MST

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